Shipping and Return Policy
* free shipping over $75
* flat rate shipping $4.95 < $75Standard Shipping Rates for Canada
Please allow 3-5 business days for your order to process and be packed. Due to the nature of supply/demand and general shipping times you can expect to receive your package within 3-10 days. Once your order has been processed you will receive a shipping confirmation email with carrier tracking so you can follow your or to its final destination.
* applies to all US and Canadian orders.
* If you track a USPS package and it shows no movement, rest assured that your package has been sent out. USPS sometimes does not scan packages until they arrive at their final destination.
FED EX 2 DAY: (pertains to business days only). Please allow 1-2 business days for processing.
Customs & Duties
Canadian Orders: The customer is liable for any additional fees such as customs or taxes that might be necessary to receive the package.
Lost or Missing Packages
Juna is not responsible for lost, stolen or missing packages.
*Delivery date not guaranteed due to potential carrier delays.
General Return Policy
At Juna, our priority is to make sure you get the results you came for! We guarantee potency, efficacy and purity in every formula. If you have any questions, concerns or are unsatisfied for any reason, please email our customer service team so we can assist you.
Returns: All unopened, full price items are eligible for return within 30 days of your original purchase date. Upon receipt of the returned product, we will refund your purchase price (less a $10 restocking fee) to your original form of payment. *Please note shipping fees are non- reimbursable.
Subscription + Sale + Promotional Return Policy
Neither sales items, subscription or promotional items are eligible for return.
Learn more about our subscription terms and conditions HERE
For additional information or questions please email us at:
We make it easy - modify or cancel anytime.
We request all cancellations be made a minimum of 48hrs prior to your subscription renewing to guarantee cancellation. Once a subscription has processed, all sales are final. You may manage your future recurring items by clicking here: